Poszukiwany Back Office Officer i Retention Officer w Limassol

Back Office Officer and Retention Officer with Fluent Polish Language

Industry: Finance

Location: Limassol

Forex company are seeking to recruit a Back Office officer and a Retention officer to join their team. We Accept people without experience in financial markets. Detailed training will be provided.

Job Description

  • Process applications for the opening of new client’s accounts into the Company’s software.
  • Amend existing Client Accounts (i.e. Valid Documents, updated information).
  • Amend client’s accounts (e.g. leverage, profile etc.) into the Company’s software.
  • Provide information to Clients and prospects regarding the Company and guiding them on how to open an account.
  • Answer all emails received from clients regarding queries on account opening process as well as amending existing accounts.
  • Implement strong Know Your Client procedure to all potential and existing Clients.
  • Validate provided documentation with an independent third party electronic verification provider (e.g. World Check, etc.).
  • Ensure that all necessary documentation is collected and update the Company’s software about the collection of these documents.
  • Keep client records (i.e. agreements, ID documents, investor questionnaire, Know Your Client information) in electronic form.
  • Forward financial matters and requests to the Accounting Department.
  • Liaise with the Head of Back office for any queried issues.

Required Skills & Experience

  • Excellent command of the English language Written and Spoken (other Language will be your advantage).
  • Computer literacy with very good working knowledge of Microsoft Office applications. Fast typing
  • Flexible, outgoing, problem solving skills, excellent communication skills

Remuneration & Benefits

  • Competitive Salary + Bonus

Please sent us your application with title Retention or Back Office at

Osoby zainteresowane powinny kontaktować się bezpośrednio z ogłoszeniodawcą.


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