Poszukiwany Back Office Officer i Retention Officer w Limassol

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Poszukiwany Back Office Officer i Retention Officer w Limassol

Back Office Officer and Retention Officer with Fluent Polish Language

Industry: Finance

Location: Limassol

Forex company are seeking to recruit a Back Office officer and a Retention officer to join their team. We Accept people without experience in financial markets. Detailed training will be provided.

Job Description

Process applications for the opening of new client’s accounts into the Company’s software.
Amend existing Client Accounts (i.e. Valid Documents, updated information).
Amend client’s accounts (e.g. leverage, profile etc.) into the Company’s software.
Provide information to Clients and prospects regarding the Company and guiding them on how to open an account.
Answer all emails received from clients regarding queries on account opening process as well as amending existing accounts.
Implement strong Know Your Client procedure to all potential and existing Clients.

Validate provided documentation with an independent third party electronic verification provider (e.g. World Check, etc.).
Ensure that all necessary documentation is collected and update the Company’s software about the collection of these documents.
Keep client records (i.e. agreements, ID documents, investor questionnaire, Know Your Client information) in electronic form.
Forward financial matters and requests to the Accounting Department.
Liaise with the Head of Back office for any queried issues.

Required Skills & Experience

Excellent command of the English language Written and Spoken (other Language will be your advantage).
Computer literacy with very good working knowledge of Microsoft Office applications. Fast typing
Flexible, outgoing, problem solving skills, excellent communication skills